GroupWise Archive FAQs

How do I know if I archive mail?
RISD Users with the GroupWise Client* (for both Mac and PC) have the ability to archive their mail but not everyone uses this feature. The archive process has to be configured to tell the system where to store your archived mail and how often to run the archive.

The best way to determine if you have archived mail is to enter the GroupWise archive environment.  To do this click on the Online icon above your folder list and choose the Archive option. If you do not see messages in the inbox or any of the folders then you do not have any archived messages. To return to your regular mailbox click the Archive icon above your folder list and choose the icon with your name. 

*Archiving was not available for users accessing their email through the GW web interface (webmail.risd.edu) or a POP Mail Client (Mac Mail, Outlook, Thunderbird, etc). 


How do I find out where my GroupWise Client stores my archived messages?
For Windows:
Open Groupwise application > Go to Tools > Options > Environment > File Location Tab and your archive location is listed in the box titled Archive Directory. The file location is usually stored on your local machine and the path tends to look like: 
c:\Documents and Settings\username\MyDocuments\gwarchive. If there is no file location you do not have an archive.

For Macintosh:
Click Groupwise > Preferences > General tab and your archive location is listed in the box titled Archive Directory. The file location is usually stored on your local machine and the path tends to look like: \Users\username\. If there is no file location you do not have an archive.

How do I determine the size of my GroupWise archive?
For Windows:
Open My Computer > Navigate to where the folder is stored (named gwarchiv - c:\Documents and Settings\username\MyDocuments\gwarchiv).   Right click on the gwarchiv folder and select properties. The properties window will display the size of the folder.

For Macintosh:
Navigate to where the folder is stored. Highlight the folder in question and go to File > Get Info. The info window will display the size of the folder under the general section.




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