Train the Trainer
Apps for Executive Assistants
Recommend the following sessions in order
GMail Basic: a one hour class covering basic functionality to include - GMail tour, basic searching, composing messages, GTalk (IM), conversation threads, labels, handling attachments, user settings, and more. This class is a prerequisite to all training classes (except GMail Complete).
GCal Basic: a one hour class covering basic functionality to include - GCal tour, basic searching, calendar views and navigation, creating new events (3 ways), populating events with details, adding guests, checking free/busy, and more.
GMail Complete: two hours - everything covered in GMail Basic plus - advanced search operators and bookmarking, more on labeling and mail management, tasks integration, Labs features, and more.
GCal Complete: one and a half hours - everything covered in GCal Basic plus - advanced search, creating and sharing and adding new calendars, scheduling shared resources, notification settings, handling multiple calendars, recurring meetings, and more.
Apps for Admins: a one hour class for administrative assistants to include - mail delegation, calendar delegation, calendar permissions, notification settings, handling multiple calendars, scheduling large meetings, and more.
Supporting Google Apps: a one hour class for support staff to supplement their knowledge of GMail and GCal with troubleshooting techniques, FAQs, workarounds, best practices, and more.
See Getting Training for the class schedules.