Troubleshooting Google

If pages are not loading or something is not working properly please see the quick troubleshooting items below. 

Is Google having trouble? Check the Google Apps Status Dashboard to make sure Google's applications are working properly.

Do you have labs enabled? Disable any labs you may have enabled and try again. Since labs are not fully adopted Google gadgets they can sometimes cause problems with regular GMail and GCal operations.

Could it be my web browser?
  • Check to make sure you are using an updated web browser. Note: Internet Explorer 6, 7 or 8 do not work well with Google.
  • Sign out and log back in.
  • Refresh the webpage. 
  • Clear cookies and cache.
  • Try another web browser. Supported web browsers are: Mozilla Firefox, Internet Explorer 9, Google Chrome, and Safari.
Could it be my computer or internet connection? Try restarting the computer.

Still having trouble or not sure how to check for one of these items? Please call the Service Desk at 454-6106